SUSTAINABLE DEVELOPMENT Strategy and organization 4 4.1.6 2022 strategic plan Act for Good® commitments 2022 target ACT FOR A LOW-CARBON FUTURE > Reduced energy consumption in the common areas (vs. 2013) -40% > Percentage of renewable energy in the electricity consumption of the common areas 100% > Number of shopping centers in the portfolio that are carbon positive Top 5 ANET > Certification of the Group’s climate strategy by the Science Based Targets Initiative Certification obtained STRIVE FOR A CIRCULAR ECONOMY > Percentage of waste diverted from landfill 100% > Percentage of shopping centers having engaged retailers in a circular economy approach 100% OR THE PLDEVELOP A FULLY-CERTIFIED PORTFOLIO T F > Percentage of centers with sustainable development certification 100% C > Percentage of new developments with BREEAM Construction certification (at least “Excellent”) 100% A > Percentage of new developments using wood from a certified forest during construction 100% INNOVATE TOWARDS GREEN MOBILITY > Percentage of shopping centers accessible by public transportation and equipped with charging stations for electric vehicles 100% INCREASE LOCAL EMPLOYMENT AROUND OUR CENTERS > Percentage of local service suppliers for the daily operations of our centers (local = regional and/or within 300 km) 100% > Percentage of centers having facilitated local employment 100% ORIESTAKE PART IN LOCAL LIFE > Percentage of centers having offered free of charge a space for use by a local initiative (at least once a year) 100% PURSUE A CORPORATE CITIZENSHIP INITIATIVE > Percentage of centers having organized a clothing/toys/furniture drive for a local charity 100% OR TERRIT> Percentage of centers having supported an in-house solidarity event organized by a retailer 100% INVOLVE LOCAL STAKEHOLDERS IN DESIGNING NEW DEVELOPMENTS T F > Percentage of development projects having included a locally agreed participatory initiative 100% C Percentage of development projects having suppliers sign a “sustainability charter” A > covering both procurement and construction site management 100% > Percentage of development projects having implemented a biodiversity action plan 100% CONTINUOUSLY INCREASE VISITOR SATISFACTION > Increase in Group’s Net Promoter Score (NPS) +3 points vs. 2018 > Percentage of customers’ questions posted on social networks responded to in less than one hour 100% PROMOTE HEALTH AND WELL-BEING IN THE CENTERS > Percentage of shopping centers promoting health and well-being 100% > Percentage of shopping centers offering dedicated services to the employees of their retailers 100% OFFER GROUP EMPLOYEES A POSITIVE EXPERIENCE > Rate of access to training for Klépierre employees 100% OR PEOPLE> Percentage of Klépierre employees covered by work-life balance measures 100% > Percentage of young graduates receiving personalized career guidance 100% T F > Percentage of employees contributing to co-building the Company’s future 100% C A SPREAD ETHICS IN OUR COMMUNITIES > Promotion of business ethics among 100% of employees and stakeholders 100% > Percentage of service providers selected based on CSR criteria 100% BE SOCIALLY CONSCIOUS > Percentage of Klépierre employees who been given the opportunity to participate to a charity program 100% > Signing of Group partnerships with NGOs dedicated to employability and/or family KLÉPIERRE 2017 REGISTRATION DOCUMENT 175