SUSTAINABLE DEVELOPMENT 4Strategy and organization 3 ENSURING ACCESS TO TRAINING FOR ALL EMPLOYEES Leadership reaffirmed and lauded 100% Transparency is a key component of the Group’s sustainable 100% development approach. To this end, Klépierre fosters ongoing relationships with the non-financial rating agencies, as well as with 95% SRI (Socially Responsible Investment) analysts and investors, who 90% assess its sustainable development performance. 90% 85% 82% The indexes to which the Group belongs, the recognition received and the steady improvement in ratings over the past number of years 80% are all proof that the strategy in place and the measures taken have 75% been effective. 70% In 2017, the Group continued to be part of the major non-financial 70% 72% 71% indexes: DJSI World and Europe, FTSE4Good Europe and Global 65% Index Series, STOXX® Global ESG Leaders, Euronext Vigeo France 20, 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 Eurozone 120 and World 120. Rate of access to training (a) Act for Good Objective In addition, Klépierre’s CSR performance won numerous awards in 2017: (a) For employees who have completed at least half a day of training during the year. > Klépierre is the only European real estate operator on CDP’s (formerly known as the Carbon Disclosure Project) “A list,” which 3 PROMOTING WELL-BEING IN THE WORKPLACE comprises global companies leading the fight against climate change; 2.6% > Klépierre was voted the top environmental performer of all listed 2.4% 2 European real estate operators, according to the ranking published .5% by RobecoSAM 2017; 2.2% 2.4% 2.0% 2.1% > Klépierre was awarded “Green Star” by the industry rating firm 2.0% GRESB; 1.8% 1.9% 1.6% > EPRA gave Klépierre a “Gold Award” in recognition of the strength of the Group’s 2016 non-financial reporting; 1.4% 1.2% > The Group received the “Happy Trainees” certification in 2017, from Choosemycompany in recognition of “management excellence and 1.0% motivation of interns and work-study trainees”; 2013 2014 2015 2016 2017 > The “Responsible Leader – GREEN category” award was won (a) Rate of absenteeism by the Group’s Head of Sustainable Development at the 2017 (a) Total number of days off work due to illness, workplace accidents and unjustified Trophées Les Échos Business. absences, divided by the average monthly workforce, in turn multiplied by 365. Long-term illnesses similar to a suspension of the employment contract are excluded. 174 KLÉPIERRE 2017 REGISTRATION DOCUMENT