SUSTAINABLE DEVELOPMENT Strategy and organization 4 Act for People TION 20 BI 30 AM AM 030 BIT 2 Make our centers ION a top destination Continuously Offer our Be recognized for local increase visitor as an exemplary communities satisfaction employees employer and promote a positive health and experience well-being 2022 TION COMMITMENTS 203 BI 0 A AM M 0 B 203 ITIO Put charity Be socially Promote ethics Promote more N at the heart concious in our communities ethical business of our strategy practices Details of the five-year commitments can be found in section 4.1.6 > Within the Management Committee of Klépierre, the CSR “2022 Strategic Plan” Their operational implementation is outlined Committee suggests to the Executive Board the elements of the topic by topic in this section. Internal governance, the related tools, Group’s CSR strategy, in particular the list of commitments and and the main performance drivers are also included. action plans; it reports to the Board on the results achieved. The CSR Committee brings together members of the Management Board, the Engineering and Sustainability, Human Resources and 4.1.3 Governance Communication Departments, as well as representatives of the Klépierre’s CSR commitments are firmly rooted in the Group’s other relevant directorates (operation of the shopping centers, organization. They are implemented across all countries and development, etc.). It met five times in 2017. supported by the roll-out of dedicated tools. They are also applied in Create momentum, define Group goals, the various external initiatives in which the Group participates. tools and processes Organization > The Engineering and Sustainability Department, established in 2016, brings together employees responsible for technical Klépierre’s sustainable development governance is well established. engineering in the centers, operational investments and It is organized according to the principle of becoming rooted in the sustainable development. Within this department there is a operations, and it reaches all the way to the highest level of the Sustainability team comprised of three employees. organization. Encompassing all the technical challenges facing the shopping Implementing strategic direction and monitoring progress centers and reporting to the Chief Operating Officer, it initiates and develops the Group’s environmental and societal policy. It also > Within the Supervisory Board, the Sustainable Development ensures it is implemented and circulated throughout Europe. Committee reviews the CSR process, discusses its developments > The Human Resources Department is central to the Company’s and is informed of the Group’s results in these areas; it reports to strategy contributing to its talent, skills and performance the Supervisory Board. It is composed of three members of the challenges in line with the Group’s values and social commitments. Board, as well as members of the Executive Board, the Director of the Legal Department and Human Resources, the Communication > The Group’s Communication Department coordinates the CSR Director and the Director of Engineering and Sustainability. It is process, with the Engineering and Sustainability Department chaired by Steven Fivel, General Counsel and Corporate Secretary as well as the Human Resources Department, which then relies of Simon Property Group, Klépierre’s leading shareholder. It met on the Country Departments so that the implementation of the three times in 2017. environmental, societal and social actions is completely effective. KLÉPIERRE 2017 REGISTRATION DOCUMENT 169