SUSTAINABLE DEVELOPMENT 4Act for Territories 4.3.1 Local employment and economic Many job fairs were also held at the centers. momentum The Villa Arena center (Amsterdam, The Netherlands) teamed up with the local town hall to provide year-round support for actions and Economic impact projects designed to encourage local employment. Shopping centers are an integral part of urban planning and fully Klépierre aims to replicate these initiatives across all its centers in contribute to the growth of their local areas. With over several million Europe, primarily by means of sharing of best practices. visitors per year, shopping centers underpin the urban fabric and The Group commits to ensuring that 100% of shopping create new focal points. The economic and local impact can be centers will contribute to local employment by 2022: through directly felt daily at the centers. The Group aims to advance them in the organization of a jobs fair, partnerships with local training order to reaffirm its role as a major player in city life. and employment centers for example. Significant local economic impact 4.3.2 Taking part in local life > Klépierre’s shopping centers generate close to 80,000 jobs(1), and corporate citizenship mostly at the retailers which operate in its centers or at the service providers retained by the Group. The development of the Group’s Aware of its broad footprint, Klépierre wants to be active in the local shopping centers thus provides major job creation opportunities. life surrounding all its sites. Its centers welcome thousands of visitors > The operating budgets of the centers total around 346 million daily and are a perfect vehicle for raising the profile of local projects (2) or associations. The Group encourages its centers and retailers to be euros . These funds are mostly redistributed locally to center good corporate citizens and makes every effort to remove barriers to service providers responsible for cleaning, safety and security achieving that goal at the centers. and maintenance. > The Group also paid 78.6 million euros in local taxes in 2018 across In 2017, almost 60% of centers provided space free of charge for use all its sites in Europe, with nearly half in France. by a local initiative at least once during the year. This represents 92 centers in total. 81% are in France. A leading role locally in terms of job creation Close to three fourths of the centers in questions offered space in their email to a charity such as Red Cross, Unicef, Amnesty International The Klépierre centers play a major role in terms of job creation or Food Bank. throughout their life. Local associations also got access to these free spots. The centers During the development of new assets, the teams foster close relations thus hosted sports clubs, student bodies, and arts associations. with recruitment agencies to promote local recruitment. Retailers The Group is involved in a variety of original initiatives such as hosting at the centers are encouraged to hire employees locally through a a local start-up incubator, or an organic market with local producer number of programs developed with public authorities and/or local stands. associations. As part of the Act for Good® strategy, Klépierre aims to In the Netherlands, a “BookSpot” was installed at the Hoog Catharijne promote its centers as a benchmark in terms of local value center (Utrecht) in partnership with the Books4Life foundation. creation. The Group seeks to further promote local It collects unsold books or former library books and makes them employment around its shopping centers. Klépierre is committed to available to the “BookSpots”. Center visitors can thus take these books using 100% local services providers by 2022 (a local provider is a free of charge and participate by giving books in turn. regional provider and/or one that is located within a maximum radius The Act for Good ® action plan provides that by 2022, 100% of of 300 km for the daily operations of the center). centers will provide space for use by a local initiative free of charge. These relationships continue throughout the life of the center and may take different forms. Consideration is also given to the use of Klépierre contributes to the circular economy and looks to give a outsourcing and service providers. Most of the jobs created as a result new lease of life to products that are sold in its centers. The Group of the purchase of services at shopping centers are created locally encourages the centers to launch such initiatives in cooperation with (see the “Purchasing” section). local organizations and associations. Its wants to make its visitors and partners more aware of more responsible consumption patterns. In 2017, 24% of centers undertook at least one local employment initiative (more than 50% in France). Many centers republished job Accordingly, in 2017, 44% of centers did at least one collection for a offers placed by the retailers, by means of physical display in the email, charitable organization. Millions of corks, eyeglass frames and items or via a dedicated website. of clothing were collected during the year. (1) Number of jobs estimated by extrapolating the employment intensity per sq.m by type of store. Source: Panorama Tradedimension, le Guide 2014 de la distribution, September 2013. (2) Excludes marketing budgets, taxes, management fees. 192 KLÉPIERRE 2017 REGISTRATION DOCUMENT