2017 FULL-YEAR EARNINGS — FEBRUARY 8, 2018 4 EXAMPLES OF OUR 13 AMBITIOUS COMMITMENTS FOR THE NEXT 5 YEARS TO ACT FOR GOOD® Working Develop Contribute to Offer a for a low-carbon a fully-certified local employment positive future portfolio around our centers employee experience −40% 100% 100% 100% in energy of our assets and local service training access rate consumption development suppliers for the for our staff (vs. base year 2013) projects daily operations of our centers 42