2017 FULL-YEAR EARNINGS — FEBRUARY 8, 2018 OUR OPERATIONAL INITIATIVES ® GOOD CHOICES Rightsizing Retailtainment Experience Low carbon Destination Food® Digital Hospitality Local value creation Brands going retail Emotion Design Social awareness 30

2017 FULL-YEAR EARNINGS — FEBRUARY 8, 2018 OUR OPERATIONAL INITIATIVES ® GOOD CHOICES Rightsizing Retailtainment Experience Low carbon Destination Food® Digital Hospitality Local value creation Brands going retail Emotion Design Social awareness 30